The entire returns and refund process can take up to 4 weeks as shipping and processing times must be taken into account. Once the REVITIVE is received in our warehouse, it typically takes 10-14 business days to process the return and apply any applicable refund. All refunds are applied to the card originally used to purchase the REVITIVE. You will need to check your bank account and bank statement throughout this process, to see when the funds have been deposited into your account.
Please refer to our Return Policy at https://revitive.zendesk.com/hc/en-us/articles/360000797688-What-is-your-return-policy for specifics on return timeframes and return fees.